London's premier handyman service.
FAQ
Silver Saints opened for business on 1 May 2008. Since then we have completed over 100 thousand jobs and serviced over 40 thousand customers. We are best described as a team of multi-skilled, experienced and reliable Handymen who travel around London on motorcycles undertaking plumbing, electrics, fixing, fitting, assembling and hanging jobs. In fact our team of Saints are the most experienced multi-trade handymen in London.
The majority of our jobs are charged 'by time' at a rate of £50+VAT for the first half-hour and £30+VAT for any half-hour thereafter. We also offer fixed prices for some common household repairs. If you have a large more complex job it is often best to book us in for a survey visit, which costs £35+VAT, following this visit we will issue you with a fixed price for the work.
GasSafe, heating and boiler repairs are charged at £90+VAT per hour.
Specialist electrical installations and testing is charged at £75+vat per hour.
We normally cover all the inner London postcodes. Occasionally we can cover one of the adjacent outer London codes. As a rule of thumb our coverage area is Zone1-5 of the London Underground Map. If in doubt, please ring to ask as if you are within the M25 the chances are we can help you.
Our usual lead time is 'next day'. Although we can often get a handyman to you on the same day. So if you have an urgent job. Give us a call! We will do our utmost to help you as soon as possible.
You can book over the phone, via email or online. Our online booking has recently been improved to make it very user friendly. We encourage online bookings because it makes our business more efficient. Efficiency means we can keep charges down and continue to make our Handymen the best paid in the business. All online bookings are reviewed and if we need to clarify any points, we will give you a call.
We are aware that some of our competitors charge a lot more for plumbing and electrical work. At Silver Saints, we have the same competitive rate for non specialist electrical and plumbing tasks. We charge £90+VAT per hour for Gas, Boiler and Heating repairs and £75+VAT per hour for specialist electrical installations, inspections and testing.
No. If you have a list of small jobs to be done, it is usually best to charge by time, but for certain common jobs, such as resealing a bath or draught-proofing sash windows, we have fixed prices. We also offer fixed prices for all longer jobs, usually following a survey visit which costs just £35+vat. Longer and more complex jobs often have an element of the unknown in them and many customers are concerned that a problematic job, charged by time, might exceed their budget. With fixed prices the risk of unforeseen charges is spread between Silver Saints and all its customers, offering certainty for all. With Silver Saints a fixed price is just that. We never come back and ask for more money.
If you discuss extra work with our Handyman during his visit, he will be happy to prepare a fixed price quote for the work at no additional charge. If you ask for a visit specifically to discuss a project you have in mind, we charge just £35+vat. For this you get an in depth consultation with our Handyman, followed by a written quotation for the project within 5 working days. Our customers usually consider this visit to be excellent value for money. Please be aware that there is no such thing as a “free estimate”. All businesses have to cover their costs and the price you are quoted will cover the costs of “free” estimates. At Silver Saints, we prefer to have a transparent and fair charging policy.
All our work is guaranteed against faulty workmanship. If something is not right, we will return to fix it free of charge. If we supply parts, both parts and labour to fit them are guaranteed for twelve months.
No, we offer specific times of arrival. The handyman will arrive within 60 minutes of this time. If the handyman is running behind schedule on the day, we will always contact you in good time to let you know when he can be expected.
Give us a call or use our 'Live Calendar' to book a handyman online and let us concentrate on giving you the Silver Service you deserve.
Our Services
Five great reasons to book a Silver Saint.
1
Same or next day bookings available
2
All work is guaranteed and insured
3
Specific and agreed times of arrival
4
Silver service from booking to billing
5
Experienced and dynamic handymen
Customer Reviews
Read what our customers said about our ‘Silver Service’ on the UK’s leading customer review platforms.
